Serving Bee Cave, TX and surrounding areas.
Call or Text:
(512)-222-3467
Services
Device help
Device reset
New device setup
File Transfer and backup
Social Media Help
Billing and Subscriptions help
All services are provided in home. We come to you.
$59 per visit. Includes one device or issue. $29 per additional device or issue.
Need something else? Call or text (512)-222-3467
If you’re on the fence, here’s the pitch:
Retailers will increasingly use any interaction as an opportunity to sell more expensive devices, extended warranties, or bloated service plans.
As a customer at Bee Cave Tech Concierge, you’re paying directly for the help you need. There are no commissions and no quotas.
And unlike an impersonal retail chain, a Tech Concierge understands that you need technology to fit into your life and not the other way around.
In some cases you can… A Tech Concierge is a premium service for those who hate dealing with lousy tech support, waiting on hold, or traveling to obnoxious retail locations. If that’s you, you already know the value being provided.
Why do I need a Tech Concierge? Can’t I just go to the store where I bought my device?
Bee Cave Tech Concierge is a support and troubleshooting service.
Are you a repair service?
In most cases, device issues do not require physical repair; just some attention to settings, software updates, and patient explanation. But for average users of technology, knowing “who to contact” to resolve device issues isn’t always clear.
That’s where a Tech Concierge comes in. A concierge is a knowledgeable advocate whose job is to guide you through their area of expertise. Bee Cave Tech Concierge provides that service for technology.
We Can Help You…
Say goodbye to endless hold times, tedious tech support calls, and high pressure sales pitches for newer devices and electronics.
Get support for everything in your home, from your WiFi, to your apps, to your online safety.
Master your devices and apps so you can post confidently and engage in your communities online.
Why should I hire a Tech Concierge?
To save time and frustration mostly, but you may even save some money.
In an ideal world everything would “just work” and when it didn’t you’d be able to easily contact the person who sold it to you to receive help.
Today many companies have moved their tech support to frustrating call-centers, use automated phone trees, or require bloated service plans that offer no personalized help or instruction.
No Tipping, No Middlemen, and No Surprises
This is a premium service at an affordable price point. We don’t have surprise add-ons, we don’t accept tips, and you won’t be dealing with random subcontractors.
If your device’s condition is beyond Bee Cave Tech Concierge’s capabilities, we will work with your warranty provider directly to get you what you’re entitled to.
For those out of warranty BCTC will work with a vetted third party repairer, or recommend a replacement device when absolutely practical.